Privacy notice

Who is responsible

Alexis Philippou, trading as Aspire Tuition, 85 Grosvenor Avenue, Carshalton, SM5 3EN, United Kingdom. Email aspire.scholars@outlook.com about personal information. Alex manages the programme and its learning records.

For students

Alex keeps your work and notes about your learning so he can explain what you do well and help you improve. Your work is not displayed publicly. You can ask what information he has, ask him to correct a mistake or tell him about a concern, directly or with a parent's help.

Information we use

We receive parent contact details, purchase and payment references, the child's first name or student reference, year group, qualification and exam board, assessment year, set texts, submitted work, questions, feedback and progress records. Information comes from you, your child and the payment provider.

We do not need the child's full birth date, school, home address or photographs of their face for teaching. Leave other people's names and unnecessary personal details off submitted pages. Describe practical access needs rather than sending medical reports or diagnoses. Necessary contact, purchase and teaching information allows us to provide the service; without it we may be unable to do so. Optional information is identified as optional.

Why we use it

We use parent information to answer enquiries, supply the purchased programme, manage payments and cancellations and address problems. The basis is taking steps at your request before a contract or carrying out the contract with you.

We use the child's work and learning record in our legitimate interests in providing individual teaching and tracking progress, balanced against the child's privacy and wellbeing. We keep financial records where the law requires this. We use essential website connection and security information in our legitimate interests in operating and protecting the site. We do not automatically add purchasers to a marketing mailing list.

Who handles information

Alex handles enrolment, marking and correspondence. Microsoft Outlook carries emails and attachments. Stripe processes payments and provides purchase information; Aspire does not receive your full card number or security code. The website uses OpenAI Sites and Cloudflare infrastructure, which may process technical information such as IP addresses.

These providers also process some information for their own service, security and legal purposes under their privacy policies. We may disclose information where required by law, to address a legal claim or where necessary to protect someone from serious harm. Student information is not sold. Identifiable work is not published without separate permission.

AI assistance

AI may help Alex prepare explanations, practice tasks and draft wording. For the launch service, this uses generic teaching notes or examples that do not identify a student. Student emails, identifiable submissions and private learning records are not imported into AI.

Alex reads each student's work, decides the teaching priorities and checks and approves the feedback. No solely automated decision determines access or an assessment outcome. Any future use of identifiable student information with an AI provider requires suitable arrangements and an updated notice before it begins.

Processing outside the UK

Our technology providers operate internationally, including in the United States. Their published arrangements include recognised adequacy protections and contractual transfer safeguards where applicable. Microsoft, Stripe and Cloudflare describe participation in the UK Extension to the EU-US Data Privacy Framework; OpenAI describes adequacy arrangements and contractual clauses with the UK Addendum. These arrangements apply according to the provider, service and transfer involved. We do not promise UK-only storage.

Read the Microsoft privacy statement, Stripe privacy policy, Cloudflare privacy policy and OpenAI privacy policy. Ask Alex for information about the safeguards relevant to your data.

How long we keep information

Routine enquiries are deleted six months after the last contact if no purchase follows. Student submissions, routine feedback and progress records are kept during the programme and normally deleted within twelve months after the last paid study week.

Necessary payment, invoice and related tax records are retained for five years after the 31 January tax-return deadline for the relevant tax year, or longer where a particular legal requirement applies. A specific complaint or dispute may justify keeping the relevant records until it is resolved and any necessary legal retention ends.

Alex reviews retained records monthly. Deletion from active records may be followed by a provider's recovery or backup period. Providers may also retain information for their own legal obligations.

Your choices and rights

Email Alex to request access, correction, deletion, restriction or, where applicable, a portable copy. You can object to processing based on legitimate interests. Where consent is used for an optional purpose, you can withdraw it. Rights depend on the circumstances; Alex will explain any relevant exception.

A child's information rights belong to the child, and a parent may help exercise them where appropriate. You can complain to the Information Commissioner's Office.

Website visits

Optional Google Analytics measures visits to our public parent-facing pages only when you accept analytics cookies. We do not use advertising trackers. The free-week form saves parent contact and course details securely; work is submitted by email. An optional private progress area uses a separate login. Hosting and payment providers may use essential security technologies under their own policies. Email links open your email application; payment links take you to Stripe.

This notice will be updated before a new portal, upload system or materially different use of personal information is introduced.